Orders are processed within 1 to 3 business days. Transit time is typically 5 to 8 business days, so you can expect delivery within 6 to 11 business days from your order date. Every shipment includes tracking so you can follow your package along the way.

Yes, we offer free shipping on most orders within the Continental U.S. (excludes Alaska and Hawaii). Orders ship via USPS, UPS, or FedEx based on destination and package size. Please see our Shipping Policy for full details.

We want you to be completely satisfied with your purchase. If your item arrives damaged or is not what you expected, please contact us within 30 days of delivery. Our team will walk you through the return or exchange process and ensure everything is handled smoothly.

Absolutely. If you would like to swap for a different size or model, reach out to our support team and we will coordinate the exchange. Items must be in their original condition and packaging. We will provide return shipping instructions once your exchange is approved.

Most of our infrared saunas plug into a standard 120V household outlet, though larger models may require a dedicated 20-amp circuit or 240V connection. Each product page lists specific electrical requirements. If you are unsure about your setup, our team is happy to help you determine compatibility before you buy.

It depends on your recovery goals and available space. Infrared saunas use gentle heat to promote relaxation and circulation, while cold plunges use cold water immersion for post-activity recovery. Many of our customers use both as part of a contrast therapy routine. Contact us for personalized recommendations based on your needs.

Sales tax, if applicable, is calculated and displayed at checkout.